What should be included in a new hire package for dental offices?


Last updated: December 19, 2022

As a dental practice owner or HR manager, it's important to ensure that your new hires feel welcomed and supported as they begin their journey with your practice. One way to do this is by providing them with a new hire package.

A new hire package is a collection of materials and resources that are given to a new employee during their onboarding process. It can include everything from practice policies and procedures to practical items like business cards and a company laptop.


So, what should be included in a new hire package for a dental office? Here are a few ideas to get you started:


  1. A welcome letter: A personalized welcome letter is a great way to make new hires feel valued and supported from the very beginning. This letter can include information about the practice's culture, values, and mission, as well as a brief introduction to the employee's role and responsibilities.

  2. Practice policies and procedures: It's important that new hires understand the practice's policies and procedures from the very beginning. This can include things like the practice's code of conduct, attendance policy, and social media guidelines. Providing this information in a clear, concise manner will help new hires understand what is expected of them and ensure that they are able to contribute to the practice effectively.

  3. Contact information: It's a good idea to include a list of important contact information in the new hire package. This can include the names and contact information for the employee's manager and other key members of the team, as well as the HR department and any relevant practice resources.

  4. A practice brand guide: If your practice has specific guidelines for how its brand should be represented, it's a good idea to include a copy of the brand guide in the new hire package. This can include information on the practice's logo, brand colors, and tone of voice, as well as guidelines for social media and other public-facing communications.

  5. A HIPAA policy: It's important to provide new hires with a copy of the practice's HIPAA policy. This should outline the practice's obligations under HIPAA, as well as any specific procedures or protocols that the practice has in place to ensure HIPAA compliance.

  6. HIPAA training materials: In addition to the HIPAA policy, it's a good idea to provide new hires with HIPAA training materials. This can include information on HIPAA's requirements for protecting patient health information, as well as any relevant training on the practice's specific procedures for handling patient information.

  7. A HIPAA consent form: It's important to have new hires sign a HIPAA consent form, which acknowledges that they have received and understood the practice's HIPAA policy. This form should be included in the new hire package and should be signed and returned to the practice as part of the onboarding process.

  8. Practical items: There are a few practical items that can be included in a new hire package to help new employees get started. These can include things like a company laptop, business cards, and any necessary software or equipment specific to the dental office, such as dental software and practice management systems.

  9. Clinical training materials: As a dental practice, it's important to include clinical training materials in the new hire package. This can include information on the practice's protocols and procedures for patient care, as well as any necessary training on specific dental procedures or equipment.



In addition to these items, it's also important to include information on HIPAA (Health Insurance Portability and Accountability Act) compliance in the new hire package. HIPAA is a federal law that protects the privacy of patient health information and sets standards for the handling and use of this information by covered entities, such as dental practices. A copy of the practice's HIPAA policy, HIPAA training materials, and a HIPAA consent form should all be included in the new hire package to ensure that new hires are aware of their obligations under HIPAA and are prepared to handle patient information in a responsible and compliant manner.

Overall, a new hire package for a dental office should be designed to make new employees feel welcomed and supported as they begin their journey with your practice. By including a combination of personalized materials, practice policies and procedures, and practical items, as well as information on HIPAA compliance, you can ensure that your new hires have everything they need to succeed in their new role.



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