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General Info

Job Title

Dental Receptionist/Treatment Coordinator

Role

Treatment Coordinator

Location

San Jose , CA

Description

Who we are:
Sincere Smiles (established 2010) is a modern and high tech general practice dental office in San Jose using the latest techniques and technologies while earning the trust and respect of our dental patients. We have encouraging and friendly staff that frequently celebrate birthdays, anniversaries, holiday's, etc. Our newly constructed office location features top of the line equipment including Adec chairs, iTero and Cerec Scanners, Digidoc cameras, digital x-ray sensors, and more.

We are looking to hire what is often referred to as a front office coordinator or front receptionist/treatment coordinator, or in other words, also known as a front office coordinator. Some dental experience required. Also Dentrix knowledge would be a plus. Wage is negotiable based on experience and the amount of training necessary for the position.

Responsibilities:
  • Perform check-in and check-out tasks
  • Manage online and phone bookings / Keep a productive schedule
  • Inform customers about payment methods and verify their credit card data
  • Welcome guests upon their arrival
  • Basic knowledge of Dental insurance and verifying eligibility
  • Treatment planning, presenting and scheduling
  • Posting insurance payments
  • Sending statements and end of the month tasks
Skills
  • Customer service attitude
  • Excellent communication and organizational skills
  • Some dental knowledge and experience a must
Who you are:
While a receptionist with some dental experience is preferred, we are willing to train the right person. Sincere Smiles can be the home for young talent who want to grow and gain the experience to become the best in their field. We could also be the home someone who wants to continue to be inspired in their field, and find a home to retire with excellent benefits.

Qualities that are valued by our team are: reliability, attention to detail, friendliness, team work, communication, and a warm compassionate personality. You will need to be able to multi-task.

In addition:
  • One year dental experience required
  • Dentrix software knowledge preferred
If we sound like a match, please email us your resume with a good contact number :)

Benefits
  • Competitive pay
  • Sick pay
  • Vacation/paid time off
  • Medical insurance
  • Dental coverage
  • 401K matching
  • Bonus pay
Work Schedule: Monday through Thursday 8am-5pm, Friday 8am-1pm

Job Type: Full-time
Hourly Pay: $25- $35/hour with benefits

www.sinceresmiles.com

Dental: 1 year (Required)
  • Customer service: 1 year (Required)
Work authorization:
  • United States (Required)
Additional Compensation:
  • Bonuses
Job Type: Full-time
Pay: $25.00 - $35.00 per hour

Healthcare setting:
  • Private practice
Schedule:
  • 8 hour shift
  • Monday to Friday
Work Location: In person 

General Requirements

Required Skills

Phone etiquette Insurance knowledge Schedule management Scheduling/recall Customer service Excellent communication skills Organizational skills

Softwares

Dentrix

Type of Job & Compensation

What type of job is it?

Full-time

Pay for this job

$25.00 to $35.00 per hour

Benefits offered

401(k) matching Medical Paid sick time Paid time off Retirement plan Dental

Availability needed for this job

Monday to Friday

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