Job Title
Dental Front Desk Receptionist
Role
Receiptionist
Location
Phoenix
,
AZ
Description
We are looking to hire a personable dental receptionist to ensure that patients are taken care of from the moment they step foot into our office. The responsibilities include entering patient information into our data system, checking patients in and out, answering patients’ questions in person and on the phone, and arranging referrals to other dental specialists.
The ideal candidate for our flourishing office will be energetic, enthusiastic, organized, a self-starter, and someone who enjoys aiding in the quality care of patients. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice and aid in every customer service aspect to ensure all patients have a pleasant experience.
Dental Receptionist Responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients in filling out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Dental Receptionist Requirements: High school diploma or GED. Proven experience working in a dental office. Sound knowledge of dental terminology.
- Proficient in dental practice management software (Dentrix).
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.
- * Full benefits! Health insurance and 401k matching are offered up to 4%. We are a company that values its employees as much as our patients. If you are looking for a career and not just a job this is the place for you!
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Healthcare setting:
- Dental Office
- Private practice
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Phoenix, AZ 85044: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical Receptionists & Patient Registrars: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person