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General Info

Job Title

Dental Patient Relations Coordinator - West Loop


Scheduling Coordinator


Chicago , IL


Full Job Description

Cameo Dental Specialists is a rapidly growing dental specialty group looking for a Dental Specialty Patient Relations Coordinator. This position is responsible for all aspects of creating an outstanding patient experience; including scheduling appointments, verifying insurance, patient check-in, treatment planning, and collecting payments on the date of service.

The right candidate will enjoy providing superior customer service, is organized, and is able to problem-solve. This role demands flexibility and adaptability, superior organizational skills, strong attention to detail, and a commitment to excellence. As needed, we’ll call upon this role to perform other duties to help advance our business goals.

  • High School diploma or equivalent
  • Minimum 1 year of dental experience preferred
  • Ability to contribute productively in team settings as well as being a strong individual contributor.
  • Excellent verbal and written communication skills
  • Proficient with Google Sheets and Google products or similar software
  • Highly organized with strong attention to detail.
  • Ability to think creatively and strategically to solve problems.
  • Positive attitude and ability to shift directions based on business needs
  • Greets and directs patients and visitors.
  • Checks in patients at the front desk.
  • Registers patients by verifying that a patient’s record is up to date and accurate. Make appropriate changes in the computer system and on the patient's chart.
  • Scans various documents for patient files including driver’s license, insurance card, and referral form.
  • Answers telephone and respond to inquiries including email correspondence from patients.
  • Prepares and presents treatment plans to patients.
  • Schedules appointments and enters into schedule.
  • Check patients out and collects payment from patients. Additionally, reconciles daily cash reports.
  • Conducts reminder calls to patients.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 30 – 40 per week
  • 401(k)
  • Bereavement leave
  • Dental insurance
  • Dependent health insurance coverage
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Referral program
  • Uniform allowance
  • Vision insurance
Healthcare setting:
  • Dental office
  • Monday to Friday
  • No nights
  • Rotating weekends
  • High school or equivalent (Required)
  • Dental office: 1 year (Preferred)
Work Location: In person

General Requirements

Required Skills

Excellent communication skills Computer skills Detailed oriented Organizational skills Phone etiquette Scheduling/recall Accounts rec/payable

Type of Job & Compensation

What type of job is it?


Pay for this job

$17.00 to $22.00 per hour

Benefits offered

401(k) Dental Disability Employee assistance program Medical Life insurance Paid time off Referral program Vision

Availability needed for this job

Monday to Friday Weekends required

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