Job Title
Dental Front Desk/ Treatment Coordinator
Role
Treatment Coordinator
Location
Miami
,
FL
Description
Full Job Description
FRONT DESK/ TREATMENT PLAN COORDINATOR:
Ideal candidate should be Bilingual English/ Spanish, you will be the first point of contact for the front desk duties included but not limited to Verifying dental insurances. Welcoming and greeting patients.
You will coordinate front-desk activities, including answering telephone calls, scheduling patient dental appointments, distributing correspondence and redirecting phone calls. Candidate should have a pleasant enthusiastic personality. Ultimately duties and responsibilities are to ensure the front daily task and responsibilities are executed to the highest quality standards.
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Verify Dental Insurances
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Check patients in and out
- Collect payments for patients
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
- Proven work experience as a Front Desk
- Proficiency in Microsoft Office Suite/ Dental software ( Eaglesoft, Open Dental)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills (both English & Spanish)
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- ENGLISH AND SPANISH A MUST
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Dental insurance
- Paid time off
Schedule:
Experience:
- Customer service: 2 years (Required)
Language:
Work Location: In person